Article 1 - Parties
1.1. Seller
Name:
Address:
Phone/E-mail:
1.2. Recipient
Name – Surname/TC Number:
Address:
Phone:
E-mail:
Article 2 - Subject
The subject of this contract is the Buyer's electronic ordering from the Seller's www.mutluweb.net website. to determine the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 4077 and the Regulation on Distance Contracts regarding the sale and delivery of software it provides.
The buyer shall obtain all preliminary information such as the seller's contact information, product features, sales price, payment method, and delivery conditions electronically. confirms and accepts that he/she has placed an order.
The preliminary information on the www.mutluweb.net website and the invoice issued upon the order placed by the buyer are part of this contract.
Article 3 - Contractual Product/Payment/Delivery Information
Details of the software received electronically are stated below:
The Seller has the right to check the accuracy of the information provided by the Buyer when deemed necessary. If the information is incorrect, the order may be stopped or canceled.
Article 4 - Contract Date and Force Majeure
The contract date is the date the buyer places the order.
Force majeure (natural disaster, war , terrorism, etc.), the parties cannot fulfill their obligations. If the force majeure continues, the parties may terminate the contract.
Article 5 - Seller's Rights and Obligations
5.1. Obligations
The seller shall fully fulfill its obligations under the contract in accordance with the law.
5.2. Restrictions
- Persons under the age of 18 cannot shop.
- System errors The seller is not responsible for any price errors that may occur.
- Payment methods are subject to certain conditions.
5.3. Payment and Cancellation
Payment can be made by credit card or bank transfer . If payment is not received, the order will be canceled.
Article 6 - Rights and Obligations of the Buyer
6.1. Obligations
The buyer shall fulfill its obligations under the contract.
6.2. Payment Commitment
The Buyer accepts and will pay the specified payment method.
6.3. Being Informed
The Buyer confirms and accepts the information received from the seller.
< h2 class=" mt-4 mb-4">6.4. Procedure Information
The buyer has read and accepted the order and payment procedures.
6.5. Return Conditions
If the buyer wishes to return the software, he/she shall return it without damaging it and by sending the necessary documents and files.
Article 7 - Payment Procedure
Order
The payment process takes place after the buyer approves the products in the shopping cart or contacts the software company. In case of any problems, the buyer is notified.
Payment
The buyer can pay by credit card or cash transfer. Certain information must be correct when the transfer is made. The buyer is responsible for unauthorized use. Interest and default interest on credit card payments are the responsibility of the bank. subject to its terms.
Article 8 - Delivery Procedure
Shipping
After the software order confirmation email is sent, FTP or via file transfer programs.
Delivery
The software is delivered via FTP or file transfer programs. In case of problems with delivery, customer service should be contacted.
Article 9 - Procedure for Software Return and Withdrawal Right
Product Return
The Buyer shall return the software can be returned within 7 days after receipt without giving any reason. Return conditions and procedures are specified in detail.
Article 10 - Warranty
When the requested software is used in accordance with the instructions for use 2 year warranty. Warranty terms are subject to law.
Article 11 - Privacy
The buyer's information is not shared with third parties and can only be disclosed within the framework of legal obligations. Credit card information is processed securely and is not stored .
Article 12 - Competent Courts and Enforcement Offices in Case of Dispute
In case of dispute, the relevant Consumer Arbitration Committees and Consumer Courts are authorized. In case of order, the buyer accepts all the terms of the contractl is deemed to have done so.